Once you have booked your riding that space and horse is allocated to you.
Payment is required at the time of booking by card or 12 hours before the ride in cash.
We are not able to give refunds for cancellations, missed appointments, change of mind or late arrival (please ensure you arrive at least 20 minutes minimum before your ride time).
Horse-riding is a wet weather sport therefore rides will continue so please ensure suitable clothing is worn.
It is the responsibility of the client to ensure that they are booked onto the correct ride for their ability. Staff will assess anyone at their discretion and riders who are deemed a risk to themselves, horses or others will not be allowed to continue and no refund will be given.